Details:
- Salary: £33,000 - 34,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Hailsham East Sussex
- Date: 1 day ago
Description:
Property Manager – Build to Rent / Residential
Up to £34,000 basic + travel paid
Hailsham, Bexhill-on-Sea, Kent & outskirts of London
Remote-based role with regular site visits
I'm working with an established housing and property management organisation looking for an experienced Property Manager to manage a mixed-tenure portfolio of social and market rent homes.
This is a highly customer-facing role, ideal for someone with experience in Build to Rent, residential lettings or block and leasehold management who enjoys taking ownership of a portfolio, building relationships with residents and ensuring properties and communal areas are maintained to a high standard.
You'll be responsible for delivering a complete housing management service, balancing resident satisfaction, property compliance and operational performance.
The Role
* Manage a mixed portfolio of social and market rent properties, delivering a high-quality housing management service.
* Act as the main point of contact for residents, handling enquiries, correspondence, defects and day-to-day issues.
* Oversee the full tenancy lifecycle, including move-ins, move-outs, viewings, deposit negotiations and void management.
* Manage building and estate services, including repairs, cleaning, gardening, planned maintenance and contractor performance.
* Carry out regular site and estate inspections, ensuring properties and communal areas meet the required standards.
* Monitor defects and coordinate end-of-defect inspections, ensuring outstanding issues are resolved promptly.
* Ensure compliance with health and safety requirements and statutory landlord obligations.
* Manage service charge budgets and annual reconciliations.
* Prepare monthly client reports and monitor performance against agreed KPIs.
* Support the mobilisation and onboarding of new properties, coordinating repairs and maintenance through relevant systems.
* Build positive relationships with residents, clients, contractors and other stakeholders.
* Support resident engagement initiatives and community activities.
About You
* Experience managing properties within Build to Rent, residential lettings or block/leasehold management.
* Strong understanding of day-to-day property operations, tenancy management and resident services.
* Excellent communication and relationship-building skills.
* A proactive, approachable and customer-focused attitude.
* Strong organisational skills and the ability to manage competing priorities.
* Confidence coordinating contractors, repairs, inspections and compliance matters.
* Commercial awareness, including an understanding of service charges and client reporting.
* Flexibility to travel between sites and work varied on-site hours when required.
* A full UK driving licence and access to your own vehicle are essential.
An ARLA Level 3 and/or MIRPM qualification would be advantageous, although a willingness to work towards a relevant qualification will also be considered