Billing & Recovery Officer

Description:

Grantrow Recruitment is Revenue Officer for our client in North Northamptonshire.

Benefits of a Revenue Officer

20 days annual leave
Extended Christmas and bank holidays
Company pension
Parking on site
Competitive Salary

Details of a Revenue Officer

Hours of work: 37 hours- Monday- Friday
Pay Rate: competetive
Duration: 3 Months on going
Location- Onsite

Responsibilities of a Revenue Officer

Administer council tax and business rates accounts in accordance with current legislation and
best practice.
Monitor accounts, process changes of circumstances, make payment arrangements and
process payments.
Update and maintain the Council Tax accounts to ensure that computerised recovery
processes can be carried out and that accounts are accurate prior to enforcement action.
Respond to customer enquiries on the telephone, face to face, correspond by letter, e-mail
and make outgoing telephone calls to progress recovery.
Review accounts, identify the most appropriate recovery action and produce letters and
reports as and when required.
Set up and manage paperless direct debit instructions in accordance with the scheme
Prepare cases for Committal where appropriate.
Prepare cases for Charging Orders where appropriate.
Advise the benefits team of appropriate changes in circumstances of claimants.
Manage diary codes to ensure actions previously identified are followed up in a timely

Manage tracing codes using available systems e.g. Experian to ensure appropriate actions
are taken on accounts.
Identify appropriate accounts for write off.
Deal with all requests relating to Bankruptcies, Debt Relief Orders and Individual Voluntary
Arrangements, following procedure notes.
Identify cases for fraud referral by checking accounts for discrepancies.

If you are interested in Vacancy, please click apply/contact us today!

Grantrow Recruitment is an equal opportunities employer who do not discriminate against any applicant based on gender, sexuality or race