Details:
- Salary: £26,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Nationwide
- Date: 2 weeks ago
Description:
HELP DESK/ BILLING
Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Billing administrator
Are you looking for stability, career progression and a fantastic team environment?
Salary: £26k - £32k
Location: Swindon
Job Duties Include:
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Scheduling and reporting of Maintenance plans including programming of CAFM system in line with SFG, HTM and other guidance.
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Supporting clients with all incoming helpdesk queries, via telephone, email and our
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CAFM system
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Arrange for PPM schedule and Reactive maintenance to be completed.
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Maintain formal and informal communication with managers related to services activities/ working group.
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Develop good working relationships with staff at all levels
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Assist with setting up accounts with new suppliers and sub-contractors
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Coordinate with operations and finance teams to ensure accurate and timely billing of services provided.
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Handle billing inquiries and disputes, providing solutions in a professional and timely manner.
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Prepare and issue invoices, credit notes, and other billing documents.
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Generate regular reports on contract status, billing discrepancies, and client feedback for management review.
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Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates.
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Assist in the development and implementation of policies and procedures to improve
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efficiency in contract management and billing processes.
Requirements:
Experience in a similar role
Full UK Driving Licence
Experience working within the FM industry
Drive and ambition to progress
High attention to detail