Bakery Manager

Description:

General Manager vacancy in GAIL’s!

If you're a passionate leader who thrives on developing people, delivering exceptional customer experiences and driving business performance, we'd love to hear from you.

At GAIL's, our Bakery Managers don't just manage bakeries; they run them.

You'll have full ownership of your bakery's people, product, customer experience, standards and commercial performance, creating a place where teams thrive, customers return and communities connect. Every day in a GAIL's bakery is different. One moment you'll be coaching a team through a busy morning rush, the next you'll be talking customers through the story behind our products, supporting the launch of a new seasonal range, or celebrating a team member's progression into their next role. It's fast-paced, hands-on and deeply rewarding, with great food, great people and real community at its heart.

ABOUT THE ROLE

Owning the overall performance of your bakery across people, product, customer experience, place and profit

Building, developing and inspiring a high-performing team

Creating an inclusive culture where people feel valued, supported and accountable

Recruiting and developing future leaders through coaching, training and succession planning

Driving sales growth, profitability and operational excellence

Championing exceptional standards across food, coffee and customer service

Using commercial insights and performance data to make informed decisions and drive continuous improvement

Ensuring the highest standards of safety, compliance and bakery presentation

Building strong relationships within your local community

Leading change positively and bringing new initiatives to life

ARE YOU THE MISSING INGREDIENT?

You'll have management experience within hospitality, retail or another customer-focused environment and understand what it takes to deliver results through people.

You'll be:

A people-first leader

Commercially minded and performance-focused

Passionate about developing future talent

Confident making decisions and taking ownership

Resilient, adaptable and hands-on

Committed to exceptional customer experiences

Passionate about quality food, coffee and hospitality

BENEFITS BAKED IN

Free food and drink whilst on shift

50% off food and drink when not working

33 days holiday

Buy & Sell Holiday Scheme

Long Service Holiday

Premiership Bonus Scheme

Annual Pay Review

Pension Scheme

Enhanced Family Leave

Stream financial wellbeing support

Development programme to help you RISE with GAIL's

Health & Wellbeing support through Aviva

Workplace Nursery Scheme

Home technology and appliance discounts

Discounted gym memberships and EV leasing options

Discounts and savings with high-street retailers and restaurants

24-hour GP service

Cycle to Work Scheme

Refer-a-Friend Bonus

Terms and conditions apply. Benefits may vary and are subject to eligibility.

Ready to Lead with GAIL's?

If you're looking for an opportunity to run your own bakery, develop great people and make a real impact in your community, we'd love to hear from you