AV Installation Engineers - Team Lead

Description:

We are currently looking for enthusiastic, energised AV Installation Engineer - Team Lead who enjoy providing quality solutions. Reporting to our AV Project Engineer, you and your colleagues will bring our customers’ vision to life, delivering first-class installation services. You will develop best fit AV Installation within gyms, state of the art sport facilities, high end retail stores and luxury leisure and hospitality conference centres.

Responsibilities

* Day-to-day delivery of full installation of AV, lighting, and automation technologies

* Attending customer premises to establish reported fault and a prompt restore service

* Ensuring accurate completion and return of AV asset documents upon installation sign off and Field Service records and paperwork for customer service visits

* Proactively building close working relationships with your team and customers enabling best service

* Identify potential improvements and feed back to customer and sales

* Timely and accurate reporting and feedback of installation and service work to appropriate parties

* Conducting site surveys, ensuring every aspect of the survey is recorded and reported back to sales

* Maintaining standards of technical excellence within the department

Requirements

* Have significant experience within an AV Installation Engineer role

* Proven ability to fault find

* Hold effective communication skills, both written and verbal, with the ability to read and understand AV system schematics

* Be computer literate and happy to use a range of apps and software tools

* Be prepared and able to travel to client sites, including Europe

* Have a flexible approach to working hours, and at times work under pressure to tight timescales

* ECS -Electrotechnical Certification Scheme or equivalent

* Understand IP networks

* A clean UK driving license

* Knowledge of health and safety