Assistant Service Manager

Description:

Avenues is a community where people smile, laugh, grow and achieve great things. We are committed to providing high quality support with a growing and renewed emphasis on Positive Behaviour Support and Active Support in order to improve the quality of life of the people we support, and to make Avenues the best place to work for our dedicated teams.

We are seeking a new Assistant Service Manager for a unique area of Services across Ipswich and surrounds. This is an exciting opportunity for someone that wants to make a tangible impact to people’s lives, supporting the good teams to provide good support.

As you will be working across locations you will need to ideally be a driver so you can access our services as travel is very frequent

Please note *Experience of working within LD, Autism, complex health and ABI is essential*

Our team are supporting adults with Variety of support needs across the 4 services including learning disabilities, Autism, ABI, complex health needs and physical disabilities.

You will be supported by a number Assistant Service Manager to lead and develop the staff team of the Support Workers across these services

Service is located in the Kesgrave area of Ipswich accessible by public transport and within walking distance of a small shopping area including Tesco. You will be required to work 28 hours a week, evening and weekend work which will  include 2 days admin and  direct support as well as availability for sleep ins.  All the people we support have their own vehicles and an integral part of their daily routine is to access the community which makes a car driver essential.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

The ideal Assistant Service Manager looks like this:

Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.

Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.

Understands the balance between keeping the person safe and positive risk taking.

Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements)

Level 5 diploma or equivalent experience.

Qualification in Positive Behaviour Support (PBS) level 3 or BILD course desirable, or must be willing to complete a diploma within 18 months of employment.

If you would like to know more details about the role, please have a look at the role profile.

Why to join us! 

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits. 

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career. 

As a not-for-profit organisation, we’re driven by strong ethics, and invest everything back into our staff and the people we support, and you’ll become part of the strong Avenues community, which is there to support you each day. 

Benefits you can expect! 

Paid enhanced DBS.

Flexible working.

Up to 28 days paid annual leave (pro rata).

Access to high quality training that supports your career development.

Contributory pension scheme with life assurance.

Free and confidential 24/7 access to the health portal and employee assistance programme.

And more.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage