Assistant Sales Manager

Description:

Assistant Sales Manager

Renault Orpington (BR6 8AB)

£35,000 pa basic salary + OTE £70,000 pa (uncapped)

5-day week (rota basis)

Join Our Sales Management Team at Renault Orpington

Renault Retail Group is looking for an experienced Assistant Sales Manager to join our team at Renault Orpington.

This role combines the commercial, coaching, and finance leadership responsibilities traditionally associated with Sales Controller and Business Manager positions, creating a broader opportunity within the New Car Sales department.

Working alongside the General Sales Manager, you'll support the performance, profitability, coaching, and day-to-day operation of the New Car Sales Team. You'll play an important role in helping Sales Executives succeed, maintaining high standards of customer experience, and ensuring the effective operation of the finance and insurance function.

Renault Orpington is a well-established Renault, Dacia and approved used car retailer with strong enquiry levels, an experienced team, and clear opportunities to contribute to the continued success of the business.

What You'll Do

As Assistant Sales Manager, you'll support the leadership of the New Car Sales department and contribute to the achievement of sales, profitability, finance, and customer satisfaction objectives.

Key responsibilities include:

Supporting the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards

Monitoring sales performance, activity levels, and key performance indicators across the team

Coaching and developing New Car Sales Executives to improve customer engagement, conversion rates, product knowledge, and process compliance

Acting as a visible and supportive presence within the showroom and leading the New Car Sales operation in the General Sales Manager's absence

Structuring deals and supporting Sales Executives with complex transactions where required

Presenting and overseeing finance, insurance, and add-on products in a compliant and customer-focused manner

Working with finance providers and lenders to secure suitable funding solutions for customers

Supporting vehicle part-exchange appraisals and deal profitability

Maintaining accurate CRM records, forecasts, and sales pipeline activity

Ensuring leads, enquiries, appointments, and follow-up activity are handled effectively

Monitoring deal files and finance documentation to ensure compliance

Supporting new vehicle ordering, pipeline management, stock availability, and manufacturer forecasting processes

Handling customer escalations professionally and promptly

Maintaining manufacturer standards, process compliance, and customer satisfaction performance

Supporting local marketing activity and dealership events

What We're Looking For

We're keen to hear from candidates who can demonstrate:

Previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, or Senior Sales Executive

A successful track record in automotive retail sales

Strong understanding of finance and insurance products, sales processes, and compliance requirements

Experience coaching, mentoring, or supporting Sales Executives

A structured and organised approach to managing performance and customer activity

Strong communication, influencing, and relationship-building skills

Confidence working with CRM systems, sales processes, and dealership operating standards

A professional, customer-focused approach

Experience with Renault or Dacia products would be beneficial but is not essential.

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Working Pattern

Monday to Friday: 8:30am–6:00pm

Saturdays: 8:30am–5:00pm

Sundays: 10:00am–4:00pm

Typically 5 days per week on rota, comprising 4 weekdays plus Saturday, with 1 weekend in 3 comprising 3 weekdays plus Saturday and Sunday

1-hour lunch break Monday to Saturday

Pay

£35,000 pa basic salary

OTE £70,000 pa, achievable, regularly reached and uncapped

Access to Renault Retail Group's ECOS/ECOP vehicle scheme

Company Benefits

Access to a tax-efficient new car scheme (ECOS/ECOP)

High-spec vehicles replaced annually

Family Car Scheme, available for close family members

Typically from £139 per month

Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service

Vehicles replaced annually

Car insurance included on both schemes

33 days' annual leave including Bank Holidays (option to buy or sell additional days)

Pension scheme with life assurance

Staff discounts on vehicles, parts, servicing, and accessories

Share Incentive Scheme

Mortgage and pension advice seminars

Excellent manufacturer training and clear career development opportunities

Cycle to Work scheme, including e-bikes

Discounted gym membership

Enhanced Maternity and Paternity policies

Eye test voucher scheme

How to Apply

Click Apply and follow the instructions to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No agencies please