Assistant Operations Manager


Details:
  • Salary: £27,000 - 30,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Dorset
  • Date: 1 week ago
Description:

Join Our Team as Assistant Operations Manager: The Heartbeat of Our Service!

If you have experience of hospitality and a passion for service excellence, we have the perfect role for you! Our family-friendly club is seeking an individual who excels in managing the day-to-day service operations of our bar and dining facilities. It’s not about strategising; it’s about making each day better for our guests and team!

Here’s What You’ll Do:
• Oversee the daily service operations with a sharp eye for excellence.
• Train and mentor, our staff to shine in customer service.
• Encourage a positive and supportive team atmosphere.
• Ensure events run smoothly, delighting our guests every time.
• Promote our offerings with enthusiasm to boost sales.
• Guarantee an outstanding customer experience at every touchpoint.
• Manage administrative tasks efficiently and accurately.
• Keep our inventory in check and uphold the highest safety standards.

We’re Looking For:
• Someone with 3 years of hospitality experience and a history of supervisory success.
• A professional who thrives in the energy of a busy restaurant.
• A knack for event coordination would be the icing on the cake!

Your Winning Qualities:
• Team Leadership: Clear communication, motivation, and support.
• Operational Excellence: A focus on the details that matter.
• Customer Focus: A commitment to making every guest’s visit special.
• Strong Interpersonal Abilities: Communicate and connect with a diverse team and guests.
• Adaptability & Problem-Solving: Tackle challenges with innovative solutions.
• Collaboration: Build a great team and handle conflicts with ease.

Hours of Work/Shifts
• 40 hours per week, worked over 5 days.
• Hours of work are scheduled on a rota basis, normally planned 4 weeks in advance.
• Weekend availability is a requirement on at least one day each weekend, sometimes both days, though not both days every weekend.
• For every weekend day worked, you'll receive a compensatory day off during the week.
• Some bank holiday work will also be required.

Benefits
• 5.6 weeks holiday per year (including bank holidays)
• Free staff lunch if entitled to break.
• Free bucket of 100 balls per week to use on the range.
• Free use of the golf course and par 3 course on off peak times
• Free parking

Location: Concept Golf, Christchurch, Dorset
Salary: £ 27,000-£30,000 per annum (depending on experience)
Contract: Full Time, Permanent

REF-(Apply online only)

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