Assistant Manager

Description:

Assistant Manager - Technical Services

Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead

A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career.

You'll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you'll help deliver a reliable, well‑supported product offering to the aftermarket.

What's in It for You

Competitive salary
Excellent benefits package including enhanced pension, private medical and 25 days holiday
Excellent training and development opportunities
Hybrid working (3 days in the office) with occasional UK travel
A genuine step‑up role for someone looking to broaden their technical responsibilitiesLocation

Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth

What We're Looking For

Automotive technical qualification or relevant engineering degree
Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level
Experience with product application data, cataloguing or range management
Familiarity with ignition and electronic systems
Strong analytical skills with the ability to interpret data and identify trends
Excellent attention to detail and a structured, organised approach
Ability to coordinate workload and support a small technical team
Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams
Understanding of warranty processes and quality control procedures
Comfortable attending exhibitions, seminars and customer events when requiredWhat You'll Be Doing

Support the coordination and day‑to‑day guidance of the Technical Services team
Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems
Assist with the creation of technical content, bulletins and product information for new ranges
Monitor range coverage and ensure catalogues and technical data remain up to date
Track technical enquiries, analyse call log trends and recommend corrective actions
Support the processing of warranty and damaged product returns
Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering
Attend exhibitions, seminars, PR events and customer activities as required
Build strong relationships with internal teams, external customers and third‑party data partnersAbout the Company

A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You'll join a team that values accuracy, continuous improvement and strong technical foundations.

Register Your Interest

To register your interest in this Assistant Manager - Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on (phone number removed).

Job Reference: 4354KB - Assistant Manager - Technical Services - Automotive Aftermarket

Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we're here to support you.

Please note we are unable to offer sponsorship for this role