Details:
- Salary: £29,222 - 33,020 - Annum
- Location: B33 Tile Cross City and Borough of Birmingham
- Date: 1 month ago
Description:
About You:
In this unique and exciting entry level management role, we are looking for a goal orientated manager with, excellent communication skills and a proven sales background (dealing with inbound enquiries). The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to manage a brand new location.
Storage experience is not necessary, but people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, maintaining site standards, people management and administration. The biggest challenge is taking responsibility in the Store Manager’s absence. Candidates who are always looking for new and better ways of doing things are welcomed in this role.
What we’ll give you...
• Staff discount on storage and retail products
• Management training and development programme
• Great bonus scheme - End of Year Bonus + New store bonus of £5000
• Contributory pension scheme
• 30 days holiday, including bank holidays.
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period
Who we’re looking for...
• Likes variety, has excellent communication skills, and can provide exceptional customer service
• People management experience and self-motivation
• A good level of numeracy and organisation
What you’ll do...
Sales and Customer Service
o Convert sales and help customers make informed decisions
o Achieve sales targets by maximising sales opportunities
o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind
Supervise and train employees
o Organise rotas, give sales training, delegate tasks and help with employee performance management
o Motivate staff, giving praise when things go well and helping them improve in the areas they need to
o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results
Assume responsibility in the Store Manager’s absence
o Develop and grow the store alongside the manager, achieving revenue and growth targets
o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return
o Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency
Maintenance and administration
o Take pride in the site and maintain excellent standards
o Keep the site safe and healthy for staff and customers
o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness
o Promote the store in the local community by networking and liaising with local shops and businesses
Charity Participation
o Highly committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity.
Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. Secure a truly wonderful opportunity in an growing business and one, in an industry that will continue to thrive over the years