Details:
- Salary: £27,000 - 27,500 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 1 week ago
Description:
Assistant Concierge, Luxury Residential building, Central London, £ 27,500
Prime Luxury Residential development in Central London is looking for an Assistant Concierge to join their Team.
Key Responsibilities
To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner.
To assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.
To ensure that all requests & enquiries to the Concierge Department (both in person, email and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
Accepting and issuing of resident's parcels.
To provide and receive handover information at the end of shifts, to make sure effective communication is guaranteed for the benefit of residences and colleagues
Ensure the safety of pass keys
Attend compulsory meetings to ensure efficient and effective communication within the team
Check the arrival and the departure reports for all visitors to anticipate and satisfy needs
Carry out ad hoc requests as directed by your line manager
Comply with safe working practices as laid down under the Health and Safety at Work Act 1974 and the Companies health and safety policies
Report any issues in the building, plant or equipment to maintenance teams
Attend statutory fire training, and to be fully conversant with and abide by all rules concerning fire and health and safety
Person Specifications
Background from 4/5* hotel
Excellent communication skills both written and verbal
Immaculate grooming
Highly organised with great attention to detail
Driven by offering a 5* level of customer service with a passion for excellence
Conscientious and a positive attitude
Able to deliver high standards of customer service with a personalised touch
Confident and calm under pressure
Flexible to commit to working hours to meet the demands of a 24 hour operation
Great team player within a dedicated and passionate team
Qualifications and Experience
Experience within 5* hotels and/or luxury residential properties
Desirable
Additional languages would be beneficialSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age