Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 13 hours ago
Description:
Assistant Business Centre Manager | Customer Experience & Operations
Central London (London Bridge)
£35,000 – £40,000 + Benefits
Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment?
We’re looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment.
Working closely with senior leadership, you’ll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre.
The Role
Deliver an outstanding customer experience, building strong, lasting client relationships
Conduct professional tours and convert enquiries into new business opportunities
Drive revenue across co-working, meeting rooms, and additional services
Oversee all day-to-day centre operations, ensuring high standards across the workspace
Manage facilities, contractors, repairs, and health & safety compliance
Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery
Lead, coach, and support Centre Operations Assistants to maintain service excellence
Support budgeting, reporting, and overall commercial performance of the centre
Partner with sales and marketing to increase occupancy, engagement, and community presenceAbout You
Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations
Strong commercial awareness with a track record of driving revenue or performance
Previous experience leading or supervising a team
Excellent communication and stakeholder management skills
Highly organised, proactive, and solutions-focused
Confident managing multiple priorities in a fast-paced environment
Comfortable using Microsoft Office and CRM systemsWhat’s on Offer
£35,000 – £40,000 salary (depending on experience)
Excellent benefits package
Prime London Bridge location
A varied role with real ownership and progression opportunities
The chance to work in a dynamic, customer-driven environment