Asset & Compliance Administration Manager

Description:

Who are Accent?

We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business. 

If you feel great about putting customers first, then we feel great about you joining the Accent team.

At Accent we believe everyone has the right to a safe, secure and warm place to call home. 

We’re looking for Asset & Compliance Administration Manager to join our team.

About the role and person:

35 hours per week
Permanent

Ensuring the safety of our customers in their homes is a key priority for Accent. As our Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join us as changes in legislation mean that you'll be actively involved in improving our processes to achieve the best results. 

What skills/behaviours do you need to be an Asset & Compliance Administration Manager?

Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions
Presenting accurate information, clearly and concisely in reports or dashboards
Ability to analyse performance information and pinpoint threats to Customer Service and financial performance
Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives
Knowledge of finance and housing management systems

Location

The successful candidate will be required to live within a commutable distance to Bradford City Centre. We’re a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer’s needs.

We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system.

Salary

The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.    

What will you get from us?

In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
Employee Assistance Programme.
"Hapi" Benefits App with multiple discounts. 
Cycle to work scheme.
Free parking

If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. 

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.

You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc.

REF- (Apply online only)