Details:
- Salary: £16 - 18 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Cardiff South Glamorgan
- Date: 3 days ago
Description:
ASB Officer
2 Month Contract (with potential extension)
£16.66 per hour PAYE + holiday pay
Hoop Housing are currently recruiting for an experienced Anti-Social Behaviour (ASB) Officer to join a housing team on a temporary basis. This is an excellent opportunity for someone with housing management experience who is confident managing ASB cases and supporting residents through challenging situations.
This role is offered on an initial 2-month contract, with the possibility of extension depending on business needs.
Key Responsibilities:
* Managing a caseload of ASB cases from initial report through to resolution
* Investigating complaints and gathering evidence
* Working closely with residents, partner agencies, and internal teams
* Providing advice and support to residents affected by ASB
* Taking appropriate action in line with policies and procedures
* Maintaining accurate case records and preparing reports
* Supporting legal and enforcement processes where required
About You:
We are looking for someone who:
* Has previous experience working within housing, ASB, tenancy management, or a related environment
* Has experience handling complex cases and difficult conversations
* Can work independently and manage a busy caseload
* Has excellent communication and organisational skills
* Is confident working with vulnerable residents and partner agencies
If you are an experienced ASB professional looking for your next opportunity, we would love to hear from you