Area Manager

Description:

Job Title: Area Manager - *Portuguese/Spanish Speaking
Location: Between Luton & Watford
Salary: £38,000 + Annual Bonus
Type: Full-time / Permanent
Shift Patterns: Monday - Saturday, 06:00 - 16:00 (40 hours per week)
Benefits: Company Car and Fuel Card, Laptop, Mobile Phone
Are you a dynamic leader with a passion for operational excellence? Do you thrive in a fast-paced environment and excel at managing and motivating teams? If so, we have an exciting opportunity for you to join our team as an Area Manager!
About Us
We are a leading provider of cleaning and support services to a variety of sectors across the UK. We pride ourselves on delivering exceptional service and maintaining high standards across all our operations.
Role Purpose
As the Area Manager, you will be responsible for overseeing the performance and management of our In Store Cleaning Managers (ISCM) and Mobile Support teams across multiple retail stores in Stratford, East London. Your role is pivotal in ensuring our cleaning services meet and exceed the client's expectations, with a strong focus on delivering KPIs, monthly audits, and maintaining effective communication channels with store managers.
Key Responsibilities
* Operational Management: Oversee cleaning and other services through ISCMs, ensuring compliance with agreed processes and KPI delivery.
* Recruitment & Training: Recruit, train, and develop ISCMs, ensuring they can lead and motivate their teams effectively. Conduct regular training needs analysis and provide training solutions.
* Budget Management: Manage store budgets within set targets and authorize weekly payrolls, continually optimising rotas for efficiency.
* Performance Monitoring: Regularly audit stores, address performance issues proactively, and implement corrective actions to achieve KPIs.
* HR Compliance: Ensure legal training compliance, store training records safely, and apply disciplinary procedures as necessary.
* Communication & Quality: Maintain effective communication with management, attend customer meetings, manage store openings, and ensure compliance with Food Safety and Health and Safety policies.
What We Offer
* Competitive Salary: £38,000 plus a performance-based bonus.
* Company Car and Fuel Card: Facilitating your travel across the designated area.
* Technology: A laptop and mobile phone to stay connected and efficient.
* Professional Growth: Opportunities for continuous training, development, and career progression within a supportive environment.
What We Are Looking For
* Proven experience in a similar managerial role, preferably within the cleaning or facilities management industry.
* Strong leadership skills with the ability to motivate and develop teams.
* Excellent communication and interpersonal skills.
* High degree of flexibility and mobility, with the ability to travel across the designated area.
* Solid understanding of budget management and performance metrics.
* Commitment to upholding health, safety, and quality standards.
Application Process
To apply for this position, please submit your CV, highlighting your suitability for the role and your commitment to service excellence.
We're committed to equality and diversity in our recruitment process. All applicants must have the right to work in the UK. Verification of work eligibility will be required as part of the recruitment process. Apologies, but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship.
Lotus Recruitment Ltd & NQB Recruit acts as an employment agency on behalf of our clients. Due to the high volume of applications, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.
Join us and make a difference in delivering outstanding cleaning services