Details:
- Salary: £280 - 290 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: EC2M Coleman Street Greater London
- Date: 3 weeks ago
Description:
IT Application Support Specialist
* London, Finsbury Circus
* Day Rate Contract: £290 Per Day outside IR35
* OUTSIDE IR35!
* 6 Month Contract
* 37.5 hours per week, Monday to Friday, covering shift hours from 8 am to 6 pm
* Hybrid working (60:40)
* Team Size: Team of 4 on a shift Rota
Are you a tech-savvy problem-solver with a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues.
Essential Skills
* ITIL (must-have)
* Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in)
* ServiceNow (for incident management)
* Azure Virtual Desktop (AVD)
* Microsoft Dynamics 365 (D365)
* Office 365 Suite
* Bespoke Application Support
Your Responsibilities
* As an Application Support Specialist, you will provide technical support for a bespoke Valuations platform and other business applications.
* Maintain, update, and configure applications to ensure seamless operation.
* Collaborate with your team and external partners to resolve technical issues.
* Offer top-notch customer service, managing incidents and escalations efficiently.
* Conduct testing on new and existing systems to ensure integrity and robustness.
* Work with business stakeholders to understand their needs and suggest improvements to applications and processes.
* Uphold ITIL framework guidelines to maintain high standards in service delivery.
What We're Looking For
* Strong communication skills (verbal and written).
* Ability to work in a team environment and manage tasks independently.
* Excellent time management and multi-tasking skills.
* Logical thinking, reliability, and determination.
* Experience in delivering high-quality customer service and collaborating in a small team.
How to Apply
To apply for this position, please submit your CV and cover letter.
We look forward to receiving your application