Allocations Officer

Description:

We are seeking an experienced Allocations Officer to join a local authority Housing team, with a focus on carrying out Part VI housing register assessments. This role as an Allocations Officer plays a vital part in ensuring applicants are assessed fairly, accurately, and in line with current housing legislation and local allocations policies.

Key Duties and Responsibilities:

Assess housing applications in accordance with Part VI of the Housing Act 1996 and the council’s allocations policy
Determine applicants’ eligibility, qualification, priority, and banding status
Review and verify supporting documentation to ensure accurate and lawful decisions
Process new applications, change of circumstances, reviews, and reassessments within agreed timescales
Provide clear written and verbal communication to applicants regarding decisions and next steps
Liaise with internal teams and external agencies to obtain additional information where required
Maintain accurate and up-to-date records on the housing management system
Support applicants in understanding their housing options and the allocations process
Ensure all decisions are compliant with relevant legislation, guidance, and equality dutiesRequirements:

Previous experience working as an Allocations Officer or in a similar housing register role within a local authority or housing association
Strong working knowledge of Part VI legislation and housing allocations policies
Experience using housing systems such as Northgate, Civica, or similar
Excellent attention to detail and the ability to make legally robust decisionsWhy apply?

Opportunity to support a busy and well-established Housing Options and Allocations service
Competitive rates and flexible working arrangements
Immediate start and potential for contract extensionIf you have proven experience assessing housing register applications and are confident applying Part VI legislation, we would be keen to hear from you