Allocation and Mobility Officer

Description:

Allocation and Mobility Officer
Public Sector - Local Authority - Housing
Full Time - Monday to Friday, 36 hours per week
Temporary Role - 3 months with possible extension
£21.63 per hour PAYE / £28.14 per hour Umbrella (increasing to £29.71 per hour from 13th week)
Paid Annual Leave Entitlement (up to 40 days from 13th week, PAYE only)
Working Arrangements: Initially the role will be full-time office based to allow for any training and induction requirements with the view of this reducing to 3 office days per week, 2 days working from home. A requirement of the role is to attend property viewings with tenants so in office days could be more than 3x per week depending on service need
IT equipment provided
ASAP startKey Requirements

At least 1 year or more experience in working within an Allocations/Lettings or sales role, and within a fast paced, business operational setting.
Ability to communicate effectively, both verbally and written, using clear, concise, and persuasive language in a professional manner.
Organised individual with particular attention to detail and a can-do attitudeRole Purpose

Responsible for allocating offers of all accommodation under Part VI of the Housing Act 1996. To manage and promote mobility schemes, as well creating resources for housing opportunities.

Duties and Responsibilities

Responsible for the allocation and letting of various type of accommodation available to the Councils under their sovereign housing duties, powers and functions within the frameworks of the Housing Allocations Scheme, Homeless Code of Guidance and the approved allocations plan.
Responsible for identifying any voids and pre-voids and ensuring the matching process is applied promptly and within prescribed timescales, minimising void periods and complying with service standards and performance target.
Responsible for the maintenance of administrative functions in relation to settled offers. Liaising with relevant bodies re status of offers, tenancy commencement dates and for determining the suitability of offer made both at the time of offer and where the household receiving the offers wishes to refuse.
To ensure that all applicants are interviewed prior to refusing any offer of accommodation in order to determine refusal reason and to advise of implications of the decision being taken. Responsible for maintaining and analysing information of refusal reasons, identifying and implementing service improvements where possible.
To determine the suitability of accommodation being offered and whether or not refusal of an offer end a duty or leads to exclusion for such period set out in the Housing Allocations scheme.
Liaises with RSLs and Private Sector Landlords regarding the vacancies and nominations of priority applicants and ensuring that applicants are selected within the framework of allocations scheme and statutory guideline the targets within the approved allocations plan. To ensure that appropriate support and risk assessments relating to the applicant are passed to RSLs.
To create and increase mobility opportunities for social housing tenants with the aim of increasing significant resources and making the best use of each Councils' stock. Identify creative and innovative opportunities to increase housing mobility and to improve processes and system to implement such moves
To identify, create and facilitate under-occupation moves within targets in order to release family sized social housing and to ensure the best use of Council stock
Responsible for the promotion and administration for national sub regional and local housing options mobility schemes to create rehousing opportunities. To
ensure maximum take up of schemes and to administer exchange requests and also create exchanges through the matching of applicants.
To manage and assist in decant moves resulting from any major works and regeneration schemes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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