Air Freight Export Operator

Description:

Our client an established international freight forwarding company, built on strong and reliable business practices, they have successfully grown through multiple global economic cycles and continue to evolve within a dynamic industry, are looking to add a talented Air Freight Export Operator to join their supportive team based in Colnbrook, Berkshire.
On Offer:
* The opportunity to join a fast growing business, and close team.
* Competitive Salary dependent on skills and experience
* Monday to Friday working hours with flexibility around start and finish time
* Supportive and dynamic team environment
Duties and Responsibilities of the Air Freight Export Operator:
* Reporting to the Operations Director
* Complete Air Freight Export Operations from start to finish.
* Cutting MAWBs and HAWBs while demonstrating knowledge of country requirements, IATA rates and airline requirements, including operator variations and promotional references.
* Negotiating with airlines to achieve maximum margins.
* Completing Customs entries and demonstrating knowledge of more complex procedure codes, including IPR, bonded shipments and export licensing.
* Using Customs software, Descartes.
* Providing quotations and demonstrating an understanding of current market rates.
* Maintaining high levels of customer service throughout, including providing agents with post-flight information and departure advice.
* Applying strong day-to-day problem-solving skills, proactively identifying issues as they arise and finding practical, effective solutions to ensure shipments progress smoothly.
* Providing a reliable safety net to ensure that nothing is overlooked or missed.
* Working effectively within a fast-paced environment while maintaining strong email management and prompt response times.
* Communicating confidently and professionally, both verbally and in writing, with a wide range of external customers, agents and internal stakeholders.
To be Considered for the Air Freight Export Operator:
* Proven air freight export operations experience.
* CDS Export Experience- Full Capability.
* Strong organisational and time-management skills,
* Excellent verbal and written communication skills, with the confidence to communicate clearly and professionally with customers, suppliers, airlines, overseas agents and internal colleagues.
* Reliable and punctual
* Exceptional attention to detail
* Good day-to-day problem-solving skills
* Proficiency in Microsoft Office, particularly Excel, Word and Outlook
* A positive, proactive and adaptable attitude, with a willingness to support colleagues and respond constructively to changing priorities.
* Eager to learn and develop, with the ability to absorb new information, systems, processes and industry requirements.
For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry