Aftersales Manager

Description:

We are currently seeking an experienced Aftersales Manager to join our client’s premium franchise-approved car dealership in Swindon, Wiltshire. Our client values proven leadership and comprehensive management skills within a sizable dealership environment. This is an exceptional opportunity for a dedicated Aftersales Manager looking to advance their career within a reputable organisation.

Benefits of a Aftersales Manager:

Competitive basic salary (negotiable based on experience)
Uncapped bonuses with potential earnings of £70,000 or more annually
Company car, with EV options available
30 days' annual leave plus an additional day off for your birthday
Holiday entitlement increases with length of service
Full manufacturer-approved training and ongoing career development
Pension scheme with employer contributions
Staff purchase discounts, loyalty and long service awards, shared parental leave, and life assurance
Opportunity to represent one of the UK’s leading automotive brands, focusing on electric and hybrid vehicle expansionDuties of a Aftersales Manager:

Lead and develop a large, high-performing aftersales team
Manage day-to-day operations of the vehicle service and parts departments to optimise customer satisfaction
Ensure efficient utilisation of workshop capacity, maximising labour sales and parts revenue
Maintain high standards of customer service and ensure compliance with manufacturer policies
Support and motivate colleagues to meet departmental targets
Support business growth by implementing continuous improvement initiatives
Ensure accurate reporting and management of departmental KPIs
Maintain professional relationships with customers and suppliers
Support the dealership’s commitment to quality and customer loyaltyRequirements of a Aftersales Manager:

Proven experience as an Aftersales Manager or Service Manager within a medium-to-large franchise dealership
Strong leadership, communication, and people management skills
Demonstrable success in managing operational processes and achieving business targets
Excellent customer service and relationship management skills
IT literacy and familiarity with workshop management systems
Valid UK driving licence with minimal points
Ability to commute within a reasonable distance of SwindonThis is an excellent opportunity for a motivated Aftersales Manager to join a forward-thinking dealership with substantial growth prospects. Our client offers a supportive environment with clear career progression pathways.

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Gloucestershire, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs