Details:
- Salary: £40,000 - 46,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Hereford
- Date: 16 hours ago
Description:
We are seeking a highly skilled and experienced Aftersales Manager to join our client's esteemed dealership in Hereford. This is an exceptional opportunity for a motivated professional to lead an established team and enhance operational excellence within a multi-franchise-approved car dealership.
Benefits for the successful Aftersales Manager:
Competitive basic salary up to £40,000 per annum, negotiable based on experience
Uncapped bonus scheme with earnings potential exceeding £46,000+ per annum
EV/Hybrid company car
Healthcare provisions
Staff purchase discounts
Enhanced annual leave entitlement
Full manufacturer-approved training programmes
Long-term career development within a nationwide dealer group recognised as a ‘Best Company to Work For’ by the Sunday Times
Working hours from 8:30am to 6:00pm Monday to Friday, with 1 in 3 Saturdays from 8:30am to 12:30pmDuties of the Aftersales Manager:
Lead and manage the service department, including a team of 6 Vehicle Technicians, 2 Service Advisors, and 1 Parts Advisor
Drive operational efficiency, maximise workshop utilisation, and optimise labour sales
Maintain high levels of customer satisfaction through professional service delivery
Implement policies that support continuous improvement in customer experience and dealership reputation
Support and develop team members, fostering a positive working environment
Ensure compliance with manufacturer standards and company procedures
Monitor departmental KPIs and report on performance
Support frontend sales operations to ensure seamless customer serviceRequirements of the Aftersales Manager:
Proven experience as a Service or Aftersales Manager within a small to medium franchise-approved dealership
Strong leadership and team management skills
Excellent communication and organisational abilities
IT literacy and familiarity with dealership management systems
Valid UK driving licence with minimal points
Ability to work proactively and drive continuous improvements
Live within a reasonable commuting distance of HerefordIf you are a committed Aftersales Manager seeking a new challenge with a reputable dealership offering attractive benefits and career progression, we want to hear from you.
Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Hereford and Herefordshire, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career