Aftersales Advisor


Details:
  • Salary: £32,000 - 42,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Nottingham
  • Date: 2 days ago
Description:

We are recruiting on behalf of our client for the position of Warranty Administrator / Service Advisor in Nottingham, Nottinghamshire. This opportunity is ideal for a skilled professional who thrives in a dynamic automotive environment, offering a competitive basic salary and substantial earning potential.

Benefits for the successful Warranty Administrator / Service Advisor:

Basic salary of £32,000 with an OTE of £42,000
25 days annual leave plus bank holidays, increasing with service
Company pension scheme and life assurance
Manufacturer and in-house training programmes
Ongoing career development opportunities
Employee discounts on vehicle purchases, servicing, and retail/lifestyle products
Supportive, professional working environmentDuties of the Warranty Administrator / Service Advisor:

Process warranty claims accurately and in accordance with manufacturer guidelines
Manage warranty submissions, monitor claim progress, and resolve discrepancies
Welcome customers and manage the entire service journey from booking to vehicle collection
Keep customers informed throughout repairs and explain completed work
Prepare job cards, invoices, and supporting documentation
Liaise closely with workshop technicians to ensure efficient workflow
Promote service plans and additional aftersales products where appropriate
Maintain high levels of customer satisfaction and compliance with dealership proceduresRequirements of the Warranty Administrator / Service Advisor:

Previous experience as a Warranty Administrator, Service Advisor, or similar automotive aftersales role
Knowledge of manufacturer warranty processes is highly desirable
Strong organisational and administrative skills with attention to detail
Confident IT skills; Kerridge experience advantageous but not essential
Excellent communication and customer service skills
Ability to manage multiple tasks within a busy dealership environment
Positive, proactive team playerContact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Nottingham and Nottinghamshire, today to discover more about this fantastic Warranty Administrator / Service Advisor opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Warranty Administrator / Service Advisor Jobs

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