Administrator

Description:

We are seeking an organised and detail-oriented Administrator to join a fast-paced environment in Maidstone. The successful candidate will play a key role in supporting the planning and coordination of operational activities.

Client Details

This opportunity is with a market leading company operating. The organisation is known for its efficient operations and commitment to delivering high-quality services to its customers.

Description

Coordinate with suppliers to obtain event itineraries and essential guest information.
Maintain accurate customer and event records across internal systems.
Support account management teams by communicating event logistics and delivery updates.
Manage customer ticketing enquiries and oversee ticketing platform administration.
Coordinate ticket allocation, dispatch processes, and guest pack preparation.
Ensure quality assurance of tickets, guest packs, and dispatch documentation.
Manage postal and courier services, tracking all outgoing and incoming deliveries.
Handle customer complaints, investigate issues with suppliers, and ensure timely resolution.
Support operational administration, including onboarding activities, health & safety actions, and information security compliance.

Profile

A successful Administrator should have:

Previous experience within customer service, guest experience, dispatch, logistics, or event operations.
Highly organised with exceptional attention to detail and the ability to manage multiple priorities.
Confident communicator who can build relationships with customers, suppliers, and internal teams.
Calm and solutions-focused, with the ability to perform effectively in a fast-paced environment.
Strong administrative and problem-solving skills, with a proactive and customer-centric approach.

Job Offer

Permanent administrator position offering flexibility and valuable experience
Potential for professional growth and development within the role.
Opportunity to work in Maidstone with a collaborative and supportive team