Details:
- Salary: £25,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Poole
- Date: 2 weeks ago
Description:
Administrator, Poole, Part time, Pro-Rata, HYBRID, £25,000
The purpose of this role:
As Customer Service Administrator, you'll handle all customer inquiries and be at the forefront of our client’s commitment to providing outstanding service to the customers.
Background & Benefits:
Rubicon’s client is a well-established business based in Poole who are known for their staff retention.
As Customer Service Administrator you’ll enjoy a competitive basic salary, hybrid working, 25 days holiday + Bank Holidays, free parking plus many more benefits….
As Administrator you will:
Respond promptly and effectively to customer enquiries via phone and email
Assist customers with product information, orders, billing inquiries, and issue resolution
Ensure a positive customer experience by actively listening to their needs and concerns
Collaborate with other team members to resolve complex customer issues
Maintain accurate records of customer interactions and transactions
As Administrator you will have:
Excellent communication skills, both verbal and written
Strong problem-solving abilities with a focus on finding solutions
Ability to work effectively in a fast-paced environment and multitask efficiently
Previous experience in customer service or a related field is preferred but not required
Proficiency in basic computer skills and familiarity with CRM systems
Interested?
Rubicon Recruitment are working with our client on an exclusive basis. We are committed to submitting suitable candidates for this Administrator vacancy ASAP, so please apply quickly via this advert, or for more information call John at Rubicon