Administrator

Description:

The role

Monday - Friday; 8.30 - 4.30pm
£12.08 per hour
Hybrid working 2 days WFH
Temporary to Permanent role & permanent opportunities Are you an experienced Administrator and articulate in your approach and have great attention to detail? Want to work for a global and successful organisation in the heart of Birmingham City Centre? If so, this role could be great for you!

We are seeking an enthusiastic Business Process Administrator to assist the reliable and timely execution of the business processes in a Back Office type environment on a 4 month FTC.

Responsibilities

Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
Support the Invoicing Team with all aspects of customer services, creating , downloading and outsourcing customer invoices
Dealing with customer requests relating to Purchase orders
Dealing with customer requests relating to copy invoices
Timely and accurate creation of customer accounts into ERP system
Timely and accurate amendments to customer accounts in ERP system
Monitoring multiple Customer Services inboxes resulting in a wide range of queries
Executing Back Office Customer Service Administration tasks to a target driven environment About you?

Experience in customer service administration and invoices
Excellent attention to detail
Accuracy
Confident and clear communication skills
Logical problem solving ability
Ability to work under pressure in target driven environment
Experience working with Google application suite (including Sheets)
Experience working with Microsoft application suite (including Excel and Access)
Experience of working with ERP SAP
Experience processing sales invoicing would be advantageous

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone