Administrator

Description:

We're looking for an organised and motivated Administrator to join our Housing Team on a temporary basis.  This is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience.

In this role, you'll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You'll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.

What you'll do:

Providing efficient day-to-day administrative support to the Housing Team

Updating housing management systems and keeping records accurate and well maintained

Supporting meetings, including scheduling, agenda preparation and minute taking

Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications

Helping gather information to respond to customer enquiries and complaints

Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date

Assisting with key housing processes, including tenancy administration and system checks

Contributing to excellent customer service and maintaining confidentiality in line with GDPR

What we're looking for:

Highly organised individual with strong attention to detail

Confident using Microsoft Office and other internal systems

A strong communicator who works well as part of a team

Able to manage a varied workload and meet deadlines

Interested in developing a career in social housing