Details:
- Salary: £25,000 - 30,000 - Annum
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Annum
- Location: Reigate Surrey
- Date: 1 week ago
Description:
Are you looking to work for an organisation renowned for its innovation, expertise, and forward-thinking approach? Our client, based in modern central Reigate offices, is seeking an Operations Administrator to join their dynamic and growing team on an initial 6-month contract.
Why You'll Love Working Here:
Competitive Salary: Earn between £25,000 - £30,000, pro rata, depending on your experience
Working Hours: 8:30 to 17:00.
Fantastic Benefits:
- Hybrid working model (60% office, 40% remote).
- 25 days of holiday plus Bank Holidays.
- Pension scheme.
- Dedicated parking.
- Company-wide bonus scheme.
About the Role:
As an Operations Administrator, you will provide vital support to the Service Support Administrator, Service Support Manager, Head of Operations, and Engineers. You will play a key role in ensuring top-notch service delivery to customers. Your main responsibilities will include:
* Managing Support Calls: Logging and assigning reactive support calls, escalating issues as necessary, and issuing reports upon completion.
* Scheduling Visits: Booking and scheduling planned support visits and issuing necessary reports.
* Reviewing Reports: Ensuring all engineers' reports are logged and any remedial work is recorded.
* Maintaining Records: Keeping all logs and records accurate and up-to-date and ensuring proper filing on the server.
* Processing Orders: Handling purchase orders efficiently.
* Timesheet Management: Checking timesheets and expenses, and entering data into management systems.
What We’re Looking For:
* Industry Knowledge: General knowledge of building services or a similar service industry is a plus.
* Communication Skills: Excellent written and spoken English.
* Tech-Savvy: Proficient with Microsoft Office (Outlook, Word, Excel).
* Organised and Calm: Ability to work under pressure and meet deadlines while remaining calm and collected.
* Interpersonal Skills: Strong communication and interpersonal abilities.
* Self-Motivated: Capable of working independently and using initiative.
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***For your information:
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