Details:
- Salary: £12.21 - Hour
- Location: Barnstaple Devon
- Date: 2 weeks ago
Description:
Simple Recruitment are looking for a Customer Service Administrator for our client based in the Barnstaple area to join their team on a temporary ongoing basis.
Salary:
£12.21 per hour
What you will be doing:
* Receiving of telephone enquiries from the public, customers and officers in relation to services provided by the Works Unit.
* Provide quotes for new business enquiries, discussing customer accounts and trying to promote the Trade Waste service where appropriate.
* Support trade waste administration, including logging of all customer interactions, processing of new and cancelled contracts, organising delivery /removal of trade containers and process timely invoices.
* Track vehicles to swiftly assist with ad-hoc enquiries and missed collections.
* To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager.
Requirements:
* Experience of dealing with customers and staff
* Good verbal and written communication skills
* Good telephone manner and customer service skills
* Competent use of the Microsoft office programs to include Excel and database use.
* To provide general admin assistance to the Works Unit, covering for absent staff and using various IT systems as directed by the Business Manager.
* Experience of working in a commercial sales or account management environment is desirable
What do you need to have:
Due to the location of the site, you will need to drive, there is free parking on site.
Hours:
Monday to Friday 9.00am – 5.00pm
Our Brief: Simple Recruitment are acting as an employment business on behalf of our client, based in the Barnstaple area, who are seeking a Customer Service Administrator to join their team on a temporary basis