Administrator

Description:

Post Title: Administrator
Accountable to: Administration Manager
Location: Romford
Contract: Maternity Cover (Fixed, Full time)
Start Date: As soon as possible, depending on notice period
About Breyer Group:
Breyer is one of the leading property services providers in the South and South East, with over 60 years of experience within the public sector. Established in 1956 by Fred Breyer, the company remains a family-owned business and we pride ourselves on continuing to work with family values in place.
Our specialist roofing, responsive repairs and refurbishment teams (also known as Roofing, Repair and Renew) deliver award-winning results through innovative, sustainable, socially-conscious and environmentally-sensitive solutions.
Role
Ideally the candidate will demonstrate previous experience in managing the administration process for repair works.
You will need to have good communication and intrapersonal skills as you will be liaising with other agencies internal and external customers, you will need to understand that this service is very much time critical.
Main Responsibilities
* To ring residents and make appointments for surveys
* Confirming said appointments via letter
* Managing diary Inc .Creating and updating EasyBOP, spreadsheets and where necessary informing surveyors of appointments made
* Filing resident letters, surveyors and accompanying paperwork in respective places
* Handling any phone calls that come into the office (and dealing with any answerphone messages) and pass onto the relevant staff members.
* Maintaining existing office systems.
* Use / implementation of company software / systems / policy and processes.
* Development of trainee and / or apprentice staff and tuition of said staff in the use of the company software / systems / policy and processes.
* General Administration as seen fit by Snr Administrator, SM, SSM, PM and Contracts Manager
Benefits of working at Breyer
We offer our employees a range of benefits, including:
·Competitive Salary
·Workplace Pension (match up to 5%);
·25 days starting annual leave.
·Length of service (up to 30 days annual leave)
·Eyecare vouchers;
·24/7 Employee assistance programme;
·Electric Vehicle Scheme.
Person Specification
The successful candidate should meet the following requirements:
Knowledge and experience
* Experience within social housing, Void works or responsive repairs
* Ability to use Computer systems and Microsoft office packages
* Excellent planning and organisational skills.
* Ability to communicate at all levels concisely and accurately
* Health and Safety aware
Personal attributes and skills
* Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meeting deadlines.
* Ability to show tact and discretion when dealing with sensitive and confidential information.
* Excellent oral and written communication skills, telephone skills and interpersonal skills.
* Excellent planning and organisational skills.
* Excellent attention to detail.
* Flexibility and willingness to work outside normal office hours when the occasion demands.
* Experience of working in the construction industry.
Breyer Group is a Disability Confident employer who promote helping disabled people get into and stay in work. We strive to build a diverse and sustainable workforce where people of all genders and backgrounds are able to access fulfilling careers in the construction industry.
Gender balance and parity are integral features of our workplace and we aim to promote more flexible working practices across our business as we look to retain and continue to develop our people.
Breyer Group are proud to work with Women in Construction to champion the advancement of women in business.
Breyer Group is an equal opportunities employer