Administrator

Description:

Job Title: Administrator

Location: Chatteris, Cambridgeshire with occasional travel to Essex required

Contract Details: Permanent, Full-time

Salary: £25,000 - £30,000 per year (negotiable depending on experience)

About Our Client:

Our client, an established importer in the logistics industry, is seeking two Administrators to join their friendly and growing team. With offices in Essex and Turkey, they supply a variety of foods to Retail markets. As they continue to expand, this is an exciting time to join their organisation and contribute to their journey of sales growth.

Benefits & Perks:

Competitive salary
Employee discounts
Wellbeing support
22 days holiday plus 8 bank holidays
Additional days holiday upon 3rd, 5th & 7th year anniversaryResponsibilities:

Maintain day-to-day operations in the customer service department
Respond to customer service issues promptly and efficiently
Interact with customers daily, answering their questions and directing them to the appropriate services or department
Work with the team to consistently meet customer service targets/ KPIS
Drive continuous improvements in transport operations and act as a key contact for internal and external stakeholders
Maintain an orderly workflow according to priorities
Manage incoming calls and emails effectively
Order processingEssential:

Experience within the Customer Service, Logistics, or Supply Chain environment
Professional and confident telephone manner
Excellent verbal and written communication skills
Strong organisational skills with the ability to prioritise and meet deadlines
Attention to detail Technologies:

Proficient in MS Office SuiteHow to apply: If you are passionate about providing excellent customer service and want to make a difference at our client's organisation, please apply now by submitting your CV and a cover letter highlighting your relevant experience and why you believe you are the ideal candidate for this role. We look forward to hearing from you! ????????????

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