Administrator

Description:

Administrator

Start date - ASAP

Contract - Initially 3 months

Hours per week - 37 hours per week

Rate of pay - £14.47 per hour

Job Description

The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting.

Key Responsibilities

Manage a rota of staff providing face-to-face service at two locations, email, and phone cover
Work with coordinators to ensure the integrity of the database by monitoring data inputting
Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community
Ensure residents can access the service through enrolment and be part of the team of coordinators
Coordinate the rota including cover of reception and the development of the business support operation
Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained
Provide information and reports to the Leadership team, including on outreach and learner feedbackRequirements

Experience in providing excellent customer service
Strong communication and interpersonal skills
Ability to work under pressure and manage multiple tasks
Excellent organisational skills and attention to detail
Proficient in Microsoft Office Suite
Experience in data inputting and database managementApply Now

If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals