Administration Assistant

Description:

Grow Your Career in a Fun, Supportive Franchise Head Office
This role is in our Head Office supporting our Franchise Team
Imagine this: Working alongside a friendly team in a modern office, surrounded by a supportive and inclusive company culture. That is what awaits you in this exciting Administrative Assistant role!
We are The Wheel Specialist – the Head Office for the UKs largest Wheel Refurbishment franchise network.
We're looking for someone who thrives in a fast-paced environment and enjoys wearing many hats. You'll be the glue that keeps our office running smoothly, your responsibilities will include data entry, office management, and providing excellent customer service.
Duties:
- Perform general administrative tasks such as answering phone calls, responding to emails, and managing calendars
- Prepare and edit documents, including correspondence, reports, and presentations
- Maintain accurate records and files
- Assist with data entry and record keeping
- Coordinate meetings and appointments
- Manage office supplies and inventory
- Provide exceptional customer service to clients and visitors
- Handle sensitive information with confidentiality
- Perform other duties as assigned
Experience:
- Previous experience in an administrative role is preferred but not required
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record keeping
- Familiarity with QuickBooks or other accounting software is a plus
- Ability to maintain professionalism and confidentiality at all times
- Strong phone etiquette and customer service skills
Here's what makes this role truly special:
Training and Development: We'll provide comprehensive training to help you hone your communication, data, and administrative skills to fit into working within our processes.
Supportive Team Environment: Learn and grow alongside a friendly and close-knit team.
Exposure to Diverse Teams: Work closely with Marketing, Accounts, Support teams, and Directors.
Growth Opportunities: Gain valuable experience in a large franchise network and develop both professionally and financially.
Bonus Perks: Enjoy a modern work environment with occasional furry co-workers (we have regular visits from the director’s dog)
We offer competitive compensation based on experience.
Do you have a keen eye for detail, a knack for problem-solving, strong organisational skills and a passion for clear communication? If so, we want to hear from you! (P.S. Having your own transportation and being comfortable with dogs are a must for this location.)
Ready to launch your career in a fun and supportive environment? Apply today!
Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time, office based
Salary: £21,500.00-£25,000.00 per year
Benefits:
Casual dress Free parking On-site parking
Annual Personal Development Allowance
Schedule: Monday to Friday
Education: A-Level or equivalent (preferred)
Experience: Customer service: 1 year (preferred) Administrative experience: 2 years (required)
Language: English (required)
Licence/Certification: Driving Licence (required)
Work Location: In person