Administration and Compliance Manager

Description:

Are you an experienced leader with a passion for developing people, driving compliance, and delivering exceptional learner outcomes? Join Banham Academy as our Administration and Compliance Manager and play a key role in shaping the future success of our apprenticeship and training programmes.

Part of the Banham Group, Banham Academy delivers high-quality apprenticeships and technical training to learners and employers across the industry. In this role, you'll lead Academy operations, support a high-performing team, and ensure the efficient delivery of services that help learners and employers achieve their goals.

This is an exciting opportunity for a proactive and driven leader to make a tangible impact, champion continuous improvement, and play a key role in the ongoing success of our Academy.

Who are we? 

Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Our signature locks were awarded Best Product (2026) by Great British Brands, recognising our commitment to craftsmanship, innovation and uncompromising quality. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust everyday.

Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities.

What will I be doing?

In this varied and rewarding role, you'll play a key part in ensuring the smooth day-to-day operation of the Banham Academy, supporting both learners and employers throughout the apprenticeship journey. Responsibilities will include:

Supporting the Deputy Head of Academy with the day-to-day operation of the Academy.

Ensuring apprenticeship programmes remain compliant with DfE requirements and internal quality standards.

Monitoring learner progress and achievement, taking proactive action to support successful completions.

Building and maintaining strong relationships with employer partners, acting as a key point of contact.

Overseeing learner caseload allocation and progress review activity across the team.

Leading, coaching, and developing team members through regular one-to-ones, objective setting, and performance support.

Allocating work effectively to ensure workloads are balanced and service standards are maintained.

Supporting the delivery and administration of commercial training programmes.

Driving continuous improvement by identifying opportunities to enhance the learner experience, team processes, and service delivery.

What can you bring to Banham?

Strong organisational skills with excellent attention to detail and the ability to manage competing priorities.

A confident and professional communication style, with the ability to build positive relationships with a range of stakeholders.

Proven experience leading and developing teams, setting clear objectives, and driving performance.

Strong IT skills, including Microsoft Word, Excel, and PowerPoint.

A proactive, reliable, and collaborative approach, with a passion for continuous improvement and delivering excellent service.

Desirable:

Knowledge of apprenticeships and apprenticeship funding.

Experience using e-portfolio systems, such as OneFile.

A coaching and/or management qualification.

Working hours: This is a full-time position, working Monday to Friday, 8:30am to 5:30pm, with hybrid working available and the option to work from home one day per week.

What will you get in return?

You will receive a competitive salary of £45,000 PA and a great range of benefits including:

33 days Annual Leave (includes bank holidays)

Sick Pay that increases with length of service

Subsidised Private Medical Cover after completing and passing probationary period

Annual season ticket loan & Banham interest-free loan

Cycle to work & Home & Tech scheme (each up to the value of £2k)

Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)

Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios

Auto-enrolment into our pension scheme

Training and development opportunities (including day releases for studies/exams)

Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)

Up to 50% off Banham products

Banham Social Events

Employee recognition rewards and moments of magic prizes

Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend

Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)

An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family

Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust.

If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job