Admin Support

Description:

Job Title: Band 3 Urology CNS Admin Support

Location: Craigavon

Duration: Temporary position, until March 2025 initially with possible extension.

Hours: Full Time. 37.5 hours per week – Mon-Fri 9am-5pm

Salary: £11.67 per hour.

On behalf of our client, we are seeking to fill a Band 3 Urology CNS Admin Support role. The post holder will provide efficient and high quality administrative and secretarial support to the Urology Clinical Nurse Specialists (UCNS). They will be in regular contact with patients who may be under investigation for cancer and patients who have/had a cancer diagnosis or their relatives and are the first point of contact for the UCNS

Duties include:

* Prioritise and manage workload on a daily basis, escalating areas of concern to the Line Manager as appropriate. Exercise judgement and use own initiative to provide non-clinical advice, information and guidance directly to patients, relatives and careers, requiring an intermediate level of procedures.

* Develop protocols and procedures within the specialty to ensure safe, efficient and effective scheduling of patients for Health Needs Assessments (HNA).

* Provide administrative and secretarial service to the UCNS.

* Meet individually with UCNS on a regular basis to discuss and delegate capacity and demand analysis for the weeks and months ahead, escalating areas of concern and gaps in capacity as appropriate.

* Prioritise and independently manage effectively referrals to SDA from Consultants to ensure patient is seen in a timely manner.

* To act as first point of contact for trouble shooting problems encountered by service users, donators, reps and colleagues

* Arranging and facilitating donation presentations for Acute Services from patients, relatives, MLA’s etc and liaising with Trust Communications Team.

* Take initial receipt of all incoming correspondence – telephone, written and enquiries. Using initiative, prioritise urgency of response required and bring to the attention of Urology Care Nurse Specialist where necessary

* Operate all IT tools available to provide the most efficient use of time and most effective use of service, eg, Microsoft Outlook, Patient Centre, PAS, Radiology, Laboratory Systems, NIECR, ensuring the data contained on the system is accurate and up-to-date.

* Collate and present routine and ad-hoc statistical data in relation to UCNS and within Southern Health & Social Care Trust

* Maintain and provide accurate and timely statistics relating to UCNS service

* Ordering stock, non-stock using the e-procurement system for UCNS service. This includes sourcing suppliers and price and liaising with Procurement & Logistics (PALS) regarding requisitions.

* Ensure adequate level of general stock and prosthesis stock is maintained. This will include stock taking, re-ordering, returns, liaising with Receipt Distribution department, company representatives & Procurement & Logistics (PALS).

Essential criteria:

* 5 GCSEs at Grades A-C including English Language or equivalent / higher qualification AND 1 years’ experience in a clerical / administrative role

OR

* 2 Years’ administrative experience

* RSA Stage II Word Typing/Word Processing or equivalent.

* Experience in the use of Microsoft Office

Other criteria:

* Ability to work as part of a Team

* Ability to use own initiative

* Excellent organisational skills with an ability to prioritise own workload

* Excellent oral and written communication skills to meet the needs of the post in full.

* Ability to work accurately & responsible attitude to confidentiality

* Flexible with regard to working arrangements

* Acceptable attendance record

If you would like to be considered for this role or find out more, please email me your CV now by clicking on the link and I will be in touch. All details are treated in the strictest confidence.

If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer