Admin Account Coordinator

Description:

The Role

Workmate Agency are looking for a highly organised and proactive Admin Account Coordinator to provide administrative and account support across multiple client projects. This role is central to ensuring smooth day-to-day operations by coordinating client communications, maintaining accurate records, supporting project delivery, and assisting the Account Management and Operations teams.

The successful candidate will be detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

* Provide day-to-day administrative support to the Account Management team.

* Act as a first point of contact for client enquiries, ensuring timely and professional responses.

* Maintain accurate client records, project files, and CRM systems.

* Prepare quotations, purchase orders, invoices, and project documentation.

* Coordinate project schedules, meetings, and client communications.

* Support logistics planning for vehicle deployments, roadshows, exhibitions, and events.

* Liaise with internal departments including Operations, Workshop, Logistics, Graphics, and Finance.

* Monitor project timelines and ensure administrative tasks are completed within deadlines.

* Arrange travel, accommodation, and meeting logistics where required.

* Assist in preparing reports, presentations, and project updates for clients.

* Ensure documentation complies with company procedures and quality standards.

* Support post-project administration, invoicing, and customer feedback processes.

Skills & Experience

Essential

* Previous experience in an administrative, account coordination, or customer service role.

* Excellent organisational and time management skills.

* Strong written and verbal communication skills.

* High level of accuracy and attention to detail.

* Confident using Microsoft Office (Word, Excel, Outlook, and PowerPoint).

* Ability to prioritise workload and manage multiple tasks simultaneously.

* Professional and customer-focused approach.

Desirable

* Experience within events, logistics, manufacturing, or project administration.

* Knowledge of CRM or ERP systems.

* Experience supporting client accounts or project teams.

* Understanding of purchase orders and invoicing processes.

Personal Attributes

* Friendly, professional, and approachable.

* Excellent problem-solving skills.

* Proactive with a positive attitude.

* Strong team player with the ability to work independently.

* Adaptable and comfortable working in a fast-paced environment.

* Committed to delivering exceptional customer service.

Apply now or call Bea on (phone number removed).

Whilst we aim to provide valuable feedback to all candidates who apply for our roles, please understand this may not be possible during busy periods. If you do not hear back from us within 5 working days, your application has unfortunately been unsuccessful.

Disclaimer: No terminology in this advert is intended to discriminate on any grounds - every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Workmate Agency acts as an employment business for temporary positions and an employment agency for permanent positions. Please visit the Workmate Agency website for more information on our services