Account Manager

Description:

Ralph Recruitment are excited to be recruiting for an Account Manager – this is a fast paced, busy role within a leading, growing, supportive and happy organisation.

The role of a Client Account Manager is a critical function within the company, the candidate will be a self-motivated and confident professional, experienced within client management.

The Client Account Manager will manage the delivery of services to a portfolio of clients. This role requires unrivalled organisational skills, excellent customer service and the ability to be able to quickly establish rapport with clients.

* End to end delivery of services to clients, from first enquiry to completion of service delivery and to client satisfaction.

* Respond to queries and questions received by post, e mail or telephone from existing clients to ensure ongoing client satisfaction.

* Maintain complete client records of contacts, opportunities and services delivered, updating IT systems as appropriate.

* Assist with the development of networks of professionals to deliver services throughout the UK, maintaining records in IT systems.

* To carry out quality assurance reviews of OH reports.

* To source and provide equipment and consumables to nurses for site work as required.

* To advise clients of additional services and benefits

* To produce management reports as and when necessary

About you -

* Results orientated and target driven

* Account Management/Customer service experience

* Trouble shooter - having responsibility for ensuring any issues are dealt with in a timely manner and communicated effectively to clients

* Team Player

* Experience of working in a fast-paced environment

* Flexible and quick thinking

* Confident phone manner

* Well organised

* Ability to remain motivated in a challenging working environment

* Computer literate with excellent IT skills

Continued training and development within a positive, fun organisation. Gym, Health and parking plus other benefits.

All applications are dealt with in the strictest of confidence.

To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies.

By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment.

Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful.

Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details