Account Manager

Description:

Account Manager

Location: Hull

Build brilliant customer relationships, spot opportunities and help ambitious businesses get even more from products trusted around the world. Vuba is looking for an Account Manager who can combine commercial drive with a genuinely helpful, customer-first approach.

The opportunity

In this role, you’ll be a key point of contact for customers and partners, taking the time to understand their needs and helping them find the right Vuba solutions. You’ll look after existing accounts while identifying opportunities to develop them, and you’ll play an important part in creating positive experiences that encourage customers to keep coming back.

Based at Vuba’s Marina location in Hull, you’ll work closely with colleagues across the business to keep opportunities moving and make sure customers receive a consistent, high-quality service. You’ll be joining a fast-growing team where good ideas, initiative and a willingness to get stuck in are valued.

What you’ll be doing
Build and maintain strong, lasting relationships with a portfolio of customers and business partners.
Understand each account’s goals, challenges and potential, and tailor your approach accordingly.
Respond to enquiries, provide clear product information and help customers move confidently through the sales process.
Identify opportunities to grow existing accounts and develop new business through thoughtful, proactive conversations.
Prepare quotes, follow up on opportunities and keep accurate records of activity, discussions and next steps.
Work with internal teams to coordinate customer requirements and resolve queries promptly.
Keep up to date with Vuba’s products, market activity and customer feedback, sharing useful insights with colleagues.
Contribute to a positive team culture and represent the brand with confidence and professionalism.
What you’ll bring
Experience in account management, sales or another customer-facing commercial role.
Strong communication and relationship-building skills, with the confidence to speak with people at different levels.
A proactive, organised approach and the ability to manage competing priorities and follow through on commitments.
Commercial awareness and a natural curiosity about how to help customers succeed.
Confidence using everyday digital tools and keeping customer information accurate.
A positive, adaptable attitude and the motivation to learn about our products and industry.

Above all, you’ll enjoy working with people. You’ll listen well, take ownership and balance a warm, approachable style with the focus needed to deliver results. If you have a different route into account management but can demonstrate these strengths, we’d still love to hear from you.

Why Vuba?

Based on the Marina in Hull, Vuba is proud to be one of the region’s fastest-growing and most exciting businesses. A multi-award-winning brand recognised for its commitment to quality, Vuba is number one in its industry, with products trusted in more than 70 countries and a community of over one million followers across social media. The brand has also worked with well-known names including Harry Redknapp, Olly Murs, Mark Wright, Michelle Keegan, Abbey Clancy, Peter Crouch and Mrs Hinch.

As an Account Manager, you’ll have the chance to make a tangible contribution to the customer relationships behind that momentum. You’ll be part of a lively, ambitious business where the work you do can help shape the customer experience as Vuba continues to grow.

If you’re ready to build relationships, uncover opportunities and make a difference from Hull, we’d love to hear from you. Please apply with your CV and a short note about what you’d bring to the role