Details:
- Salary: £26,000 - 30,000 - Annum
- Location: Derby Derbyshire
- Date: 1 month ago
Description:
Account Manager
Location: Derby
Salary: DOE
Company: A leading large format and signage company.
Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.
* Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
* Project Management of Artwork requirements, ensuring all key dates in the project critical path are met and that the client and
* Participate in meetings with existing clients and internal teams
* Answering client queries/ dealing with issues/ managing client expectations
* Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
* Ensures high quality standards in all client deliverables
* Coordinate client-specific projects throughout the lifecycle
* Managing creative projects from initial concept to completion, on time and budget
* Creating job briefs and booking in jobs
* Dealing with client queries and complaints whilst project managing ongoing projects
* Visiting clients on and off site
Requirements:
* Experience working within the print industry – signage / graphics / large format
* Experience within creative design and roll out (preferable)
* Hold excellent customer service / account management experience
* Experience working within a design agency background and/or creative design
* A professional and approachable manner
* Client driven with the ability to anticipate the customer needs
* A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained
* Confidence in your own ability and be able to communicate effectively at all levels
* Thrive under pressure during peak periods of work
Apply
Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM / Large Format / POS / Large Format Print / Point of Sale