Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Gloucester
- Date: 3 days ago
Description:
Job Type: Permanent
Location: Gloucester, Gloucestershire
Hours: 40 hours per week
Competitive Salary & Benefits
The 1,400 people across Hayley Dexis are at the centre of everything we do. By embracing the "Hayley Way" and consistently delivering industry-leading customer service, they play a vital role in our ongoing success.
Do you enjoy building strong customer relationships and turning technical and commercial requirements into solutions that drive business growth and deliver exceptional client outcomes?
We’re excited to offer a brilliant opportunity for an Account Manager to be based at our busy and experienced branch in Gloucester.
About the Account Manager role:
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in account management as well as a background in engineering or manufacturing.
What we’re looking for in our Account Manager:
Knowledge of MRO/Engineering products is essential for this role
Prior account management experience or experience within a customer service / administrative environment.
Excellent negotiation and communication skills
Self-motivated, with strong organisational and time-management skills
Ability to work independently and as part of a team
Work well under pressure in a fast-paced environment
What you’ll get in return:
From 23 days annual leave (plus public/bank holidays)
Company car
Life assurance cover (x2 salary)
Invitation to healthcare schemes
Company pension scheme
Wellness programmes
Uniform and PPE provided
Training and development provided through our own Hayley Academy
What to expect from our recruitment process:
Initial screening
Microsoft Teams interview with our Talent Acquisition Advisor
Face to face interview either in-person or Microsoft Teams
Decision outcome
We’ll close this role on Tuesday 3rd November, but may do so earlier if we receive strong interest so don’t miss out.
A final note...
Not sure you tick every box? Please don’t let that stop you from applying.
Need any reasonable adjustments? Just give our talent acquisition team a shout.
Any questions on your mind? Please reach out to us at (url removed)