Details:
- Salary: £28,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Cheltenham Gloucestershire
- Date: 3 days ago
Description:
WHAT'S IN IT FOR YOU?
A supportive and collaborative team environment
Excellent opportunities for professional development and career progression
Competitive salary package
Performance-based bonus of £2,000–£3,000 after 6 months
Pension and life insurance
Employee wellbeing support, including counselling services
22 days’ holiday plus bank holidays, increasing to 25 days with service
On-site parking
Smart-casual dress code
Regular company social events
MUST HAVE'S
We're looking for someone who is confident, organised and enjoys working with people. You’ll need:
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Previous experience in Account Management or customer relationship management
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Excellent communication and organisational skills
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The ability to analyse reports and confidently interpret data
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Confidence using Microsoft Office and CRM systems
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A professional, proactive and solutions-focused approach
NICE TO HAVE'S
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Previous experience within debt collection, credit control or financial services
SO, WHAT WILL YOU BE DOING?
You’ll take ownership of your own portfolio of client accounts, becoming a trusted point of contact and building strong, long-term relationships.
Your day will involve:
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Managing and developing a portfolio of client accounts
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Building strong relationships and becoming a trusted contact for your clients
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Keeping clients up to date with regular performance reports and account updates
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Working closely with internal collections teams to ensure client expectations are met
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Investigating queries, resolving issues and finding practical solutions
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Reviewing account performance and identifying opportunities to improve results
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Using data and reporting to understand performance and support client conversations
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Supporting client retention and contributing to wider business development activity
This is a great opportunity for someone who enjoys variety, responsibility and working closely with clients, with the chance to make a real impact on the relationships you manage.
HELPFUL EXTRAS
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£2,000–£3,000 performance-based bonus after 6 months
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22 days’ holiday plus bank holidays, increasing to 25 days with service
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On-site parking
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Smart-casual dress code
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Pension and life insurance
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Employee wellbeing and counselling support
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Company social events
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Opportunities to develop and progress within the business
INTERESTED?
Send your CV to i2i Recruitment today.
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of whether it is successful