Account Manager

Description:

Are you an experienced Account Manager with a strong commercial mindset and a passion for developing customer relationships within a technical manufacturing environment?

DENSO is a global mobility supplier developing advanced technology and components for leading vehicle manufacturers worldwide.

At DENSO Marston Ltd in Shipley, West Yorkshire, we design and manufacture high-performance heat exchange units and cooling modules for OEMs across the off-highway construction, agricultural and power generation sectors.

The Role
As a Sales Account Manager, you will take full ownership of key customer relationships, driving account growth, customer satisfaction and long-term commercial success.

Working closely with Applications Engineering teams, you will support both existing and new business opportunities, ensuring customer requirements are translated into commercially effective solutions aligned to strategic business objectives.

This is a commercially focused role requiring a proactive approach to relationship management, sales development and customer engagement within a fast-paced manufacturing environment. Travel within the UK and Europe will be required. 

Working Hours & Benefits

Monday–Thursday: 8.30am – 5.00pm
Friday:                  8.30am – 1.30pm

25 days holiday + bank holidays

Benefits include:

Company car
Private medical cover
Pension scheme (up to 10% employer contribution)
Life assurance (4x salary)
Permanent Health Insurance
Subsidised canteen
Discounted gym membership
Discounts across 100s of UK retailers
Employee Assistance Programme
Hybrid working
Flexible start/finish timesKey Responsibilities

Manage and develop relationships with key customer accounts
Identify and drive new business and growth opportunities
Maintain accurate sales forecasts, reporting and account metrics
Develop account plans and provide regular commercial updates
Build trusted relationships with customers and key stakeholders
Prepare quotations, manage follow-ups and support business negotiations
Collaborate with internal engineering and operational teams to deliver customer solutions
Monitor market trends, technologies and customer requirements
Resolve customer issues effectively to maintain confidence and satisfaction
Deliver against sales activity and revenue performance targetsWhat We’re Looking For

Proven experience within account management, business development or technical sales
Strong commercial awareness and customer-focused approach
Excellent communication, negotiation and stakeholder management skills
Ability to build long-term customer relationships and influence decision-makers
Strong organisational skills with the ability to manage multiple priorities
Proactive and results-driven approach to sales growth
Good Microsoft 365 capability and reporting skillsPreferred Experience & Qualifications

Experience within Automotive, Construction/Agriculture or Material Handling sectors
Experience managing complex customer accounts within a manufacturing or engineering environment
Consultative sales experience with a structured sales approach
Proven track record of delivering sales growth and account development
Degree (or equivalent) in a relevant discipline