Details:
- Salary: £32,000 - 36,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: North East
- Date: 5 days ago
Description:
Account Manager
HQ – Teesside / hybrid
Basic salary £32,000-£36,000 per annum depending on skills and knowledge
+ Commission Package
Hybrid working
The role:
Join our clients growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
Sales (50%)
* Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.
* Production of contracts for services including liaison with legal functions where required
* Identify and grow opportunities and collaborate to ensure growth attainment in line with defined targets.
* Complete key vendor pre-sales certifications.
* Ensure all sales opportunities are logged in CRM and are kept up to date
* Attendance and participation at internal sales meetings
* Complete key vendor pre-sales certifications
* Attend networking events, webinars, seminars and exhibitions as and when required
Client Relationship Management (45%)
* Manage and maintain relationships with assigned clients
* Operate as the lead point of contact for all matters specific to your customers
* Build and maintain strong, long-lasting customer relationships with multiple client stakeholders
* Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary
* Plan, document and present IT strategies for each client highlighting key recommendations
* Cover for other Account Managers during periods of leave/sickness
* Completing administrative work as required
* Competently discuss complex technical requirements with clients
* Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
* Liaise with technical teams to design and develop tailored IT solutions that meet the client’s needs
* Provide feedback to technical teams based on clients needs, aiding in the continuous improvement of the solutions offered
Project Management (5%)
* Prepare informative project handovers to the Implementation team
Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
requirements:
We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.
* Must hold full clean UK Driving Licence
* Strong communication, presentation, and relationship-building skills
* Excellent time management, organised, and attention to detail
* Adaptable and proactive approach to evolving client needs
* Proficiency with Microsoft Office suite
* Must be able to deal with technical product information
* Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider
* Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.
* Well versed in managing a busy workload and adhering to deadlines.
* Excellent conversational fluency in English is required to clearly explain complex technical issues
please get in touch with Justine at Logic Recruiting for more info and to apply to this role