Academic Services Coordinator

Description:

Are you passionate about shaping the academic experience for students? Do you thrive in a dynamic and collaborative environment? Are you ready to take on a pivotal role in supporting educational excellence? If so, we have an exciting opportunity for you! We are seeking a dedicated Academic Services Coordinator to join our vibrant team in Cambridge.

As an Academic Services Coordinator, you will assist the Director of Academic and Student Services and the Manager of Academic Services in maintaining the College’s timetabling system ensuring that records are compliant with college, partner University and external stakeholder expectations. You will coordinate all policies and regulations around the management of assessments, timetabling and student records, always ensuring a high standard of accuracy and completeness.

Hours of Work: Full Time, Permanent

Salary: £28,500- £32,000 per annum

Academic Services Coordinator Requirements:

University level qualifications, preferably in an Accounting, Finance, Maths or Business- related field. or at least two (2) years’ experience in a relevant industry and/or have equivalent qualifications and/or professional experience.

Experience of working in a busy customer orientated environment, including dealing with customers face to face, on the phone and via email.

Solutions-orientated quick-thinker.

Experience of working with data systems and a good understanding of the importance of file management (including electronic files).

Have the ability to communicate with staff and students from a diverse range of cultural and educational backgrounds.

Excellent knowledge of Microsoft Excel, in particular formulas and functions.

Good data analysis and presentation skills.

A strong team player who is also able to work autonomously.

The ability to use Microsoft Office to present data in various formats.

Demonstrate sound knowledge of equal opportunity, equity and workplace health and safety principles and the ability to implement them.

Enthusiastic and ambitious with a positive, yes-we-can mindset

Resilient in the pursuit of customer service excellence.

Flexible attitude to work weekends and evenings in support of student and administrative activities (at enrolment or open days and with prior notice)

Commitment to personal development

Desirable:

Customer service qualification.

Experience in a Higher Education or Independent Education setting.

Knowledge of student finance and student accommodation.

Familiar with the use of pivot tables.

Use of project management tools and techniques.

Meet the Organisation: Who We Are and What We Do

Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.

The Navitas Group offers outstanding long-term career opportunities within the UK and abroad, and is a value driven and an equal opportunity employer. ARUC reserve the right to fill the position by invitation.

Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. ARU College is a safeguarding employer, and the successful applicant will be required to undergo a DBS check.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

If you have not heard from us within two weeks of