Details:
- Salary: £30,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Maidstone
- Date: 1 week ago
Description:
3rd Line Support Engineer – Up to £40,000 – Maidstone, Kent
Our client is seeking for a 3rd Line Engineer who will work closely with the support team including other engineers and working closely with the IT Director. You would be acting as a technical lead in a major incident or priority 1 situation, and you may also assist the Project Manager with implementations and research/training in new technologies.
They are looking for a confident experienced individual with a passion for IT Helpdesk Support and learning new technologies who can work in a team and independently. A proven history of providing IT support and acting as an escalation point for the 1st and 2nd line support team is ideal.
Requirements:
Provide Remote and On-site support for their customers
Minimum 3 years’ experience in an IT Support environment at a 3rd or advanced 2nd line level at least
Windows server administration from 2008/2012 up to latest Server 2022
Microsoft SQL Server
Active Directory / DNS / GPO / Powershell
Microsoft 365 Tenant Deployment / Configuration (Exchange / SharePoint / Azure AD)
Virtualisation such as Microsoft Hyper-V, VMWare ESXi, SAN Technology, Azure, AWS
Experience with networking including switch & VLAN configuration
Anti-Virus/Endpoint Protection Technologies
Hosted IP Telephony
Configuration of Access Control (Firewalls/VPN)
Ability to prioritise workload.
An ability to explain technical problems in a simple way to end users
Package:
Up to £40,000 basic salary
Hybrid working
+ many other excellent benefits
3rd Line Support Engineer – Up to £40,000 – Maidstone, Kent