3.5 Tonne Delivery Driver

Description:

3.5 Tonne Delivery Driver – Home Grocery Deliveries
Location: SO15, Southampton
Job Type: Full-Time
Salary: Competitive – depending on experience
We are looking for reliable, hardworking and customer-focused 3.5 Tonne Delivery Drivers to join our growing team.
The role involves delivering grocery orders directly to customers' homes, ensuring orders are delivered safely, accurately and on time while providing an excellent customer experience.
Key Responsibilities
* Deliver grocery orders to customers' homes safely and within allocated delivery time slots.
* Load, unload and organise grocery orders in the delivery vehicle.
* Ensure the correct orders are delivered to the correct customers.
* Check orders before departure to help prevent missing or incorrect items.
* Handle groceries carefully, ensuring items are not damaged during transportation.
* Deliver orders to customers' doorsteps, including carrying shopping where required.
* Provide friendly, polite and professional customer service at every delivery.
* Communicate with customers regarding delivery issues, delays or access difficulties.
* Follow planned delivery routes and use navigation systems efficiently.
* Meet daily delivery targets and maintain a good delivery schedule.
* Follow all road traffic laws, driving regulations and company procedures.
* Carry out daily vehicle safety checks before starting each shift.
* Report any vehicle defects, damage or maintenance requirements immediately.
* Keep the delivery vehicle clean, tidy and presentable at all times.
* Ensure goods are secured safely in the vehicle during transit.
* Follow correct procedures when dealing with unavailable customers or failed deliveries.
* Obtain proof of delivery and customer confirmation where required.
* Report any damaged, missing or incorrect items to the relevant department.
* Maintain accurate delivery records and complete all required paperwork.
* Follow food hygiene and food handling procedures, including maintaining appropriate temperatures where required.
* Work closely with the warehouse, transport and customer service teams.
* Maintain a professional appearance and represent the company positively at all times.
What We're Looking For
Full, valid UK driving licence.
Previous delivery driving experience preferred but not essential.
Good communication and customer service skills.
Friendly, polite and professional attitude.
Reliable, punctual and well organised.
Physically fit, as the role involves lifting and carrying grocery orders.
Good geographical knowledge and ability to follow navigation systems.
Ability to work independently and as part of a team.
A positive attitude and willingness to work in a fast-paced environment.
What We Offer
Competitive rates of pay.
Full-time, ongoing employment.
Regular working hours.
Friendly and supportive working environment.
Opportunity to join a growing business.
How to Apply
If you are a reliable driver who takes pride in delivering great customer service, we would love to hear from you! contact Billy (phone number removed)