Details:
- Salary: £28,000 - 38,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Irlam City and Borough of Salford
- Date: 2 weeks ago
Description:
2nd Line Support Engineer – Hybrid - Irlam
I am currently recruiting for an 2nd Line Support Engineer for my Irlam based client, this is an internal based role, working on a hybrid basis.
About the role
As a 2nd Line Support Engineer you will be joining a friendly, supportive and high-performing team of web/app development, user experience, infrastructure, and IT service specialists.
You’ll be hands-on with the day to day running and maintenance of systems, and the focal point for our users for whatever problems they may have.
Working independently, you’ll be a skilled problem solver, troubleshooting a variety of technical challenges, assisting with cyber-security initiatives, and taking a positive, proactive approach to your work.
The role will include:
* Desktop maintenance (mostly Windows 10, with some Apple and Android devices)
* Deploying software roll-outs and patches
* Application/user support – Microsoft Office365
* Help maintaining enterprise anti-virus solutions
* Hardware and Software installation / fault finding
* To create and update in-house documentation for the IT service desk
* Building and maintaining Windows Server environments
* VMware Maintenance
* Windows Desktop Maintenance
* Windows AD/Group Policy/DNS/DHCP
* Sharepoint Admin
* DELL Firewalls/Switches configurations and maintenance
* Enforcing security practices
* Monitoring Network and infrastructure with PRTG software
* Project Work - upgrading infrastructure.
* Networking both physical and virtual
* Asset Control
* 3rd Vendor Communications
Training in the above areas will be provided if necessary. Please note all technical staff are given a thorough aptitude and technical test during interviews as part of the company’s common employment practice