Details:
- Salary: £25,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Edinburgh
- Date: 2 weeks ago
Description:
2nd Line Service Desk Engineer
Edinburgh/Onsite
£25,000 - £35,000
Our client is actively seeking a skilled 2nd Line Service Desk Engineer to join their dynamic team. They're a Managed Service Provider, delivering top-notch services to clients in the heart of Edinburgh, known for their unwavering commitment to technical innovation. As a 2nd Line Service Desk Engineer, you'll play a pivotal role in providing remtoe technical support and the occasaional onsite break-fix solutions
Day-to-Day:
Swiftly respond to escalated service desk tickets, delivering efficient and effective on-site technical support.
Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues.
Collaborate seamlessly with the service desk team to overcome complex technical challenges.
Contribute to the development of the technical documentation.Tech Stack:
Active Directory
Office 365
Windows Server
Networking (Routers/Switches)
Hyper-V and/or VMWare
Hardware supportBenefits:
28 days paid annual leave
Paid for certifications
Company pension
Cycle-to-work scheme
Sick pay
Life insurance
Casual dress codeIf you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy