Details:
- Salary: £25,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Glasgow
- Date: 2 weeks ago
Description:
2nd Line Service Desk Engineer
Glasgow/Hybrid
£25,000 - £30,000
We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break-fix support for our valued clients.
Day-to-Day:
Respond to escalated service desk tickets, providing efficient and effective technical support.
Conduct break-fix solutions on client sites, addressing hardware and software issues.
Collaborate with the service desk team to resolve complex technical challenges.
Contribute to the creation of technical documentation.Tech Stack:
Active Directory
Office 365
Windows Server
Networking (Routers/Switches)
Mobile Device Management
Hardware supportBenefits:
Company pension
Free on-site parking
Discounted or free food provided.
Cycle-to-work scheme
Sick pay
Life insurance
Casual dressIf you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy