Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Bristol
- Date: 3 days ago
Description:
2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience)
We’re recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. You’ll provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies.
This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over time.
Essential requirements:
Experience in a similar 2nd line / desktop support role
Confident supporting users at all levels with strong customer service and stakeholder management
Good working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory / Entra ID and Group Policy
Core networking fundamentals: DNS, DHCP, IP networking & telephony basics
Self-motivated, methodical and organised
Logical problem-solver with a “see it through” approach
Please note that this role is based in Bristol 5 days per week and there will be travel to Cardiff & Plymouth twice a month – all expenses are paid.
On top of a highly competitive salary, they offer a superb package including private medical insurance, excellent holiday options, and a strong, genuine commitment to employee well-being. Please note that is company does not provide sponsorship, so you must have the right to work in the UK.
If you have the right experience, please apply now