2/3rd Line Technical Specialist


Details:
  • Salary: £29,000 - 32,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Leeds West Yorkshire
  • Date: 1 week ago
Description:

This role is an exciting opportunity for a skilled 2/3rd Line Technical Specialist to lead and manage the IT department within a leading not-for-profit educational institution based in Leeds. The ideal candidate will possess a passion for technology, a solutions-focused mindset, and a drive to improve and streamline processes.

Client Details

This reputable institution is a specialist in the field of arts. With under 500 users, it nurtures talent from across the globe, fostering creativity and innovation in its higher-education students. This establishment is based in the vibrant city of Leeds and holds a significant presence in the educational not-for-profit sector.

Description

Overseeing and managing all IT operations within the institution.
Developing and implementing IT policies and best practices.
Ensuring the security of data, network access, and backup systems.
Identifying problematic areas and implementing strategic solutions in a timely manner.
Managing and coordinating all IT-related matters with vendors and partners.
Managing the IT department's budget while seeking cost-effective technology solutions.
Ensuring effective IT support is available to all staff and students.
Staying updated with the latest technology trends relevant to the educational sector.Profile

A successful 2/3rd Line Technical Specialist should have:

A degree in Computer Science, Information Technology, or a related field.
Proven experience in a similar IT management role within the not-for-profit or education sector.
Strong knowledge of system and network security, databases, and data storage systems.
Excellent leadership and decision-making skills.
Strong communication and interpersonal skills, with a focus on customer service.To apply for the opportunity you MUST have experience of the following:

- Windows Server
- Windows 11 and up
- Exchange Server
- Active Directory
- Powershell, Group Policies, DHCP, DNS
- Networking including routers& switches, firewalls and WiFi

Job Offer

A competitive salary ranging from £29,000 to £32,000 per annum.
A generous holiday package.
An inclusive and supportive workplace culture.
Opportunities for professional development and career progression.
The chance to work in a vibrant and creative environment in Leeds.We encourage all eligible candidates, who are excited about making a meaningful impact in the not-for-profit educational sector, to apply for this rewarding 2/3rd Line Technical Specialist

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